Open Source Community Engineer

Permanent employee, Full-time · Germany Baden-Würtemberg, Remote

TL;DR
We are looking for an Open Source Community Engineer to act as an on-site ambassador for a major public-sector open-source AI initiative built on Haystack. In this hybrid DevRel/Solutions role, you’ll provide technical expertise, nurture a growing community, and help shape the evolution of an emerging AI ecosystem. This role is based partly on-site at a partner innovation campus in Southern Germany.
Why deepset
At deepset, we’re on a mission to make custom AI solutions in production accessible to every organization. With Haystack, thousands of developers build advanced LLM agents and applications every day.  
Our Haystack Enterprise offering adds enterprise support, while our AI Platform helps organizations solve next order challenges in testing, governance, and scaling. We’re remote-first, flexible, and built on a culture of trust, innovation, and ownership. You’ll collaborate with top-tier tech talent, tackle meaningful challenges, and help transform sophisticated AI into developer journeys and experiences that are personalized and powerful to support increased understanding, adoption, and success.
What you will do

As an ambassador for a large public-sector open-source AI initiative (built on Haystack), you will:

Technical Expertise & Support

  • Provide hands-on expertise with Haystack and Python to advance and extend the open-source framework.

  • Deliver expert-level support as the primary technical contact for users and stakeholders.
    Implement patches, updates, and small product improvements to ensure stability and continuous enhancement.

Community & Ecosystem Development

  • Build, nurture, and engage a local developer and user community around the project and its underlying stack.

  • Create feedback loops by gathering input from users, institutions, and partners to help shape the product roadmap.
    Develop capability-building materials (workshops, guides, demos) to increase adoption and understanding.

Outreach, Visibility & Partnerships

  • Design and execute local awareness initiatives to increase visibility of the project and its value proposition.

  • Organize and host events such as hackathons, meetups, and webinars to foster engagement and learning.

  • Act as a liaison for public authorities, municipal partners, and institutional stakeholders to support collaboration.

On-Site Engagement

  • Spend at least 2.5 days per week on-site at a partner innovation campus in Heilbronn, working closely with ecosystem stakeholders.

Requirements
  • 2+ years of experience in software engineering, AI engineering, or open-source development.

  • Strong Python skills; familiarity with Haystack or other LLM/IR frameworks.

  • Experience working with or in public sector environments is a strong plus.

  • Excellent communication skills and the ability to engage both technical and non-technical audiences.

  • Ability to lead workshops, explain technical concepts clearly, and support users effectively.

  • Comfortable working on-site in Southern Germany (minimum 2.5 days/week).

  • Fluency in German and English.

Nice to have
  • Experience in DevRel, community management, or developer advocacy.

  • Background contributing to open-source projects.

  • Knowledge of vector search, NLP, LLMs, or retrieval-augmented architectures.

  • Familiarity with public-sector procurement, data governance, or institutional collaboration.

  • Experience organizing tech events, meetups, or hackathons.

Benefits
  • Remote-first setup with flexible hours & tech of your choice 
  • 30 days vacation + extra days for family sick leave
  • Competitive salary & stock options for every team member
  • Monthly sports & mental health support allowance with Oliva
  • Annual learning & development budget
  • Monthly team socials & in-person meetups
About us

Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the deepset AI Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI – with full control, transparency, and sovereignty. Backed by GV and Balderton, we’re growing the world’s production AI community and customer base solving challenges too critical to get wrong. 

Visit us to learn more: deepset Website | Haystack Website | GitHub Linkedin | X deepset (Twitter) | X haystack (Twitter)
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